Archive for the 'Banks and Financial Services' Category

The Gossip now at FIRST Union website

The Gossip can now be found at the FIRST Union website http://www.firstunion.org.nz/whats_new/gossip

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Ch-ch-changes at ANZ National

The moves to align National Bank and ANZ systems (in preparation for a likely move to one brand) have hit a few bumps in the road, and has been delayed to IT hold ups.  The new roll over date for ‘simplification’ will be confirmed soon.

A meeting between Union Councillors and the bank threw light on the changes processes at the bank, but Union Council Chair Graham Lee said that the changes did not always meet up with the bank’s assurances. “With role alignment processes in particular, staff are saying that things are not always fair and transparent. Get in touch with Finsec and let us know your concerns if this applies to you.”

When the new system is fully operational across the banks (in the first half of 2012) the more thorny issue of the future of the National Bank will be addressed.

Banks made ‘essential industry’ in Fiji

Bank workers are facing the tough end of anti-union policies in Fiji, with banking deemed an ‘essential industry’, a move which effectively outlaws trade unions.

The decree means that industry-based unions will not be able to function, as union staff members won’t be recognised, only employees of designated corporations. Collective agreements are being deemed to have expired, and employers will be able to impose unilateral reductions in terms and conditions. Employers are also not required to deduct union fees.

Finsec is participating in the CTU campaign to end the bullying and harassment of Fiji union officials, and to support democracy in the country.

Dissatisfied customer? Give them a smiley dinosaur!

A dissatisfied Marks and Spencer was surprised when the compensation he wanted along with a refund for being overcharged, a drawing of a smiley dinosaur, was delivered!

Customer adviser Steve Jones, complied, sending the customer a gift card and his own hand drawing of the happy dinosaur. An enclosed note said “Unfortunately art was never my strong point, but I hope you will appreciate it.”

Some movement on BNZ offer, ratification vote starts next week

Finsec members at BNZ will vote on a new BNZ offer, following a further day of collective agreement negotiations this week. The bargaining team say the offer has good movement from the bank in some areas, and little movement in other areas.

Changes include a small increase to the pay offer, now 2.75% for each of the two years of the agreement. BNZ has withdrawn some claims to overtime and to make sick leave and union access comply with legal minimums. They also agreed to Sunday opening hours being limited till 7pm, and to make the move to grade L for call centre optional for existing staff.

Ratification meetings for members to have their say on the offer will run from 27 September – 7 October.

Campaign for better shifts get results

An ongoing campaign for fixed shifts at the ANZ Australian Call Centre in Wellington delivered results at mediation last week.

Finsec members agreed to put our legal case to the Employment Relations Authority on hold following the mediation. The understanding  is that the centre will move to fixed days of week with a small variability in start and finish times, that everyone would get input into the new roster system, and that there would be a fair process developed so staff could move to their preferred shift. This process is to be complete by March 2012.

The success shows the value of a campaign with various strands that members have supported over the last year. The issue has been raised at bargaining, been pursued through a working party with the bank, and through legal avenues. Most importantly, members have participated in collective activities, recruited their colleagues and kept the pressure up! Well done to all involved!

Post-holiday work blues hit many

With both school holidays looming, and summer holiday booking time, many of us are turning our minds to a week or two off work. But going back to work can take the shine off a break all too quickly, with a recent survey by travel website TripAdvisor confirming that over a third deal with a depressed feeling on their return to work.

Eight percent of holidaymakers even consider a new job in their first weeks back. The number one method to beat the blues: booking another trip. Looking at holiday snaps or making a photo album can comfort those with few leave days left!


You can contact us at:

0800 FINSEC (0800 346 732)
union@finsec.org.nz
www.finsec.org.nz


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