Campaign for better shifts get results

An ongoing campaign for fixed shifts at the ANZ Australian Call Centre in Wellington delivered results at mediation last week.

Finsec members agreed to put our legal case to the Employment Relations Authority on hold following the mediation. The understanding  is that the centre will move to fixed days of week with a small variability in start and finish times, that everyone would get input into the new roster system, and that there would be a fair process developed so staff could move to their preferred shift. This process is to be complete by March 2012.

The success shows the value of a campaign with various strands that members have supported over the last year. The issue has been raised at bargaining, been pursued through a working party with the bank, and through legal avenues. Most importantly, members have participated in collective activities, recruited their colleagues and kept the pressure up! Well done to all involved!

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