Fresh forum facts for Finsec friends

The outcomes of the Westpac Quarterly and Targets Forum will be released to members shortly.

The forums discussed some important issues, including the large number of staff being placed on PIPs and ongoing issues with targets and staffing. When it comes the PIPs, their use in the Christchurch region are our number one campaign priority.

Finsec representatives are frustrated with the lack of progress on addressing staffing and targets concerns, given the multiple examples given of the impact on staff and customers.  They are now re-thinking our strategy, to determine how we can involve members more and achieve more success on our recommendations.

ANZ National members – thanks for your participation in our online survey. Your views will be presented at the targets forum next week.

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