To-do lists for Westpac members and BNZ call centre staff

We’re well and truly into union activity mode for the week, with an online survey for Westpac staff, and a collective activity for people at BNZ call centres.

Westpac staffers have until next Thursday to give their feedback on key issues in the leadup to the quarterly forum with the bank on Feb 20-21.

There’s a very quick online survey for all Westpac staff to complete here.  It includes questions about the freedom to take leave when it suits, and how staffing levels are working, particularly in the wake of LOM restructuring.

For BNZ call centre staff, the issue is incentive payments. The bank is proposing to make 50% of incentive payments dependent on the results of a customer survey, a move that Finsec members believe is extremely unfair. Call 0800 FINSEC or email if you haven’t received the NPS “thought bubble” activity.

And if you have received it – do fill it out! These need to faxed ASAP to (09) 358 5578.


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