Westpac new branches welcome but must be part of strong national network

Finsec is welcomed Westpac’s announcement this week of ten new branches in the Auckland area, and says that the bank can achieve their goal of improved customer service if they retain a strong back office support system.

“We’ve always told the bank that its branch network was essential to providing service to customers and communities,” said Finsec national advocate Michael Wood. “A greater connection to customers through branches is important but we also know that good branches need the support of well-trained and well-staffed back offices.”

“Westpac is not ruling out redundancies as a result of these changes but we see no need for jobs to go,” said Wood. “We would be very concerned if the addition of new branches was accompanied by any cuts to an already lean back office network.”

“The fact is that the bank needs a good system of branches AND a properly resourced back office support network. One won’t work well without the other.”


1 Response to “Westpac new branches welcome but must be part of strong national network”

  1. 1 structured settlement annuity brokers 7 August, 2013 at 11:39 am

    Hi, the whole thing is going well here and ofcourse every one is sharing data, that’s actually fine, keep up writing.

Leave a Reply

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out / Change )

Twitter picture

You are commenting using your Twitter account. Log Out / Change )

Facebook photo

You are commenting using your Facebook account. Log Out / Change )

Google+ photo

You are commenting using your Google+ account. Log Out / Change )

Connecting to %s

You can contact us at:

0800 FINSEC (0800 346 732)

Creative Commons License
Join Now 0800 FINSEC

RSS LabourStart – act now to help other workers

  • An error has occurred; the feed is probably down. Try again later.

Finsec Photos



%d bloggers like this: