The faster Westpac goes, the bigger the mess?

Finsec members at Westpac are calling on the bank to slow down their fast pace of restructuring With nearly everyone’s role being changed in branches, jobs being cut in back offices, and phone assist merging with the cards call centre, Finsec members are saying the bank needs to slow down and listen to staff.

Staff are demanding the bank extend consultation periods, not force staff into roles against their wishes and allow for voluntary redundancies, honour their commitment to try and maintain current staffing levels, and to improve training for new roles.

“At the moment, we are having change thrown at us from all directions and being told to follow like puppets. This is not going to meet the bank’s goals of quality service, and can only have a negative impact on morale,” says Union Councillor Tasneem Khan from Takutai Square.

“By highlighting our key issues and telling the bank to slow down, we are getting right at the bullseye about where staff concerns are. We are not currently being heard, and slowing down will help ensure that staff are heard,” says Tasneem.

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