Non-union staff consulted on Westpac call centre restucturing

A number of Finsec members contacted us concerned that consultation meetings about the proposed Westpac call centre restructuring were held with non-union staff only yesterday. Word has got around from these meetings that they were about cross-training Phone Assist and Cards Call Centre staff and an eventual merger between the two sites.

National advocate Michael Wood said Finsec members were understandably upset about this. “It is completely inappropriate for the bank to separate out staff on the basis of union membership for meetings such as this, particularly when it means that one group are left in the dark waiting to hear what it is all about,” he said.

Finsec will be formally complaining to Westpac about this matter. “We will also ensure that a Finsec representative is present at meetings when they are held with union members. In their actions so far Westpac has disrespected Finsec members, and we will ensure that going forward we are listened to and respected,” said Michael Wood.

If you have any queries about the proposal please talk to your Finsec delegate or organiser.


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