Your views coming through from claims development meetings

Claims development meetings began at ANZ National and Westpac worksites this week and continue through to the end of next week.

Mary McKeown, delegate from ANZ Sydenham said their meeting provided a good opportunity to share ideas and that staff shared the same issues but from different perspectives of their different roles.

“We were very firmly of the view that we don’t want to trade away any conditions at this point,” said Mary. “We also view gaining union rights as an important objective for bargaining. It’s something the bank can do with little or no cost to them, and could be crucial given the change of government and change in industrial relations policy.”

Sydenham branch members were also very concerned about the time-consuming work of Personal Bankers that makes targets even more unachievable. “At times we feel like social workers – talking with customers not only about financial issues but about many other issues. It really does limit the time that we can spend ‘selling’ but is an important part of our work and needs to be taken into account when setting targets.”

Claims development meetings continue at Westpac and ANZ National next week and it is the right of Finsec members to attend and contribute.

If your worksite has not yet set up your claims development meetings please do so as soon as possible.


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