Finsec representatives met with Murray Anderson and Sam Ros from PSIS to discuss staffing levels as part of a review process Finsec members won in bargaining earlier this year.
Finsec representatives made it clear that the current methodology used to determine staffing levels is not working, given the number of sites experiencing understaffing.
They also told PSIS it needs a more accurate understanding of staff roles, recommended broadening timing and proposed a time and motion study.
PSIS is looking at all of these suggestions as part of the process. Finsec members will have the opportunity to participate as PSIS Regional Managers present a proposed staffing model to branches from May to August.
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