Lock out lifted in call centre dispute – unionists occupy AMI

AMI had a bit part in the industrial dispute this week between Unite members and their employer market research call centre Synovate.

As part of their action to improve their pay, locked out staff briefly occupied AMI offices as AMI is one of Synovate’s clients.

There has been a positive resolution to the dispute, with the lockout lifted and the employer and the union agreeing to pay rises and improvements in conditions. Pay rises will amount to $1 an hour on top of paid rates, that currently start at $12.50. Union members who have shifts cancelled by the company will be paid for that shift if the employer does not give at least 12 hours notice.


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