Finsec members fighting demoralising KPIs

Finsec members from Westpac in the Greater Wellington region are stepping up their campaign for fairer KPIs with a collective letter to the bank’s CEO asking him to a public meeting to discuss the issue.

After an increase to KPIs without consultation last year, Manawatu based members from Levin, Feilding, Broadway Avenue, Terrace End, Rangikikei Street and Bulls branches wrote to area managers asking for a reversal to the increase. Finsec delegate Nathan Ryba from Terrace End branch said that the impact of the rise was not just felt by individuals, but “with the majority of staff not achieving targets, it demoralises the entire workforce.”

“We would like the bank to respond with reasonable measures to address our concerns and acknowledge the pressure the workforce is under. If not, we’ve asked them to front up to a meeting to explain to staff and the public why they saw a need to increase KPIs at this time.”


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