PSIS and Finsec talk staffing levels

Finsec and PSIS have had a constructive meeting about staffing levels at PSIS, after the release of the results of a Finsec staffing survey.

National organiser Bella Pardoe said that the survey highlighted some important issues that needed addressing. “Over half of the staff surveyed described staffing levels at their site as borderline, and that this caused stress,” said Pardoe. “Staffing levels were viewed as having a negative impact on the quality of customer service provided by teams and individuals.” Pardoe said that staff were also working additional hours, many of them unpaid.

Finsec met with PSIS last week and discussed options for improving staffing levels. Ideas under consideration include a dedicated internal relief pool and using tertiary students to work during peak periods of leave. The PSIS will come back to the Finsec Union Council by the end of October to discuss these matters further. If PSIS staff have ideas about how relief staffing could be improved they are encouraged to email these to campaigns@finsec.org.nz

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