Strong public support for our offshoring campaign

Hundreds of members of the public are showing their support for the Finsec campaign against the offshoring of local jobs. Hundreds of emails have been sent to ANZ National CEO Graham Hodges opposing the banks proposed race to the bottom on wages by sending jobs to Bangalore, India.

Finsec members can take heart from the show of support, which included the following comments:

I am a customer of your bank, and while I have always been impressed with the service provided by your staff, both as a struggling University student, and now as a young graduate, this behaviour does not impress me.  However, I believe that the needs of your staff, and the needs of our country and its economic future, are just as important as delivering service to your customers, and returns to your shareholders. Banks should be more than just financial institutions – social responsibility matters too.

I have when living overseas dealt with corporations etc that have outsourced to foreign countries jobs normally done by resident staff – it is not a good experience. Time consuming costly and a terrible waste of human talent for a cheap buck.

As an ANZ customer who is usually well pleased with the service he receives I ask you to reconsider the decision to send NZ jobs to India. Such a move makes me wonder why I should be particularly loyal to the ANZ.

Get real Graham and go and do some research about outsourcing – you’ll find that it’s not the great money saver that many employers expect – many employers have ended up bringing services back in house for a whole lot of reasons such as costs, inefficiencies and even fraud. You’ll lose Kiwi customers as they perceive these types of corporate decisions to be fundamentally disloyal, and designed to benefit the corporate sector only. Outsourcing is dull and unimaginative just like so many human resource managers. Outsourcing is so twentieth century.


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