One third of BNZ worksites lost 2 or more staff last year

LonelyLast month Finsec conducted a survey of staffing levels and workload in the BNZ. The nationwide survey of 359 BNZ staff asked staff to quantify and describe how staffing had changed in their worksite.   It also asked the amount of paid and unpaid overtime they did for the bank.

In the last financial year BNZ staff numbers fell by 212.   In the same period the bank grew its profit and its business, and processed more work.So, it is not surprising that some of the survey results included:

  • 44% of staff said that staff levels at their worksite had decreased over the past year.
  • 33% said that staff levels at their worksite had decreased by 2 or more people.
  • 25% of BNZ staff said they worked unpaid overtime every one or two weeks.
  • 17% said that they were unable to take their morning tea, afternoon tea or lunch breaks most days of the week.   A further 17% said they were unable to take these breaks an average of once every 1 or 2 weeks.

Some of the comments from survey respondents were:

  • “For 12 months we had no casual staff, so part time workers had to work full time.”
  • “Their problem is they can’t get staff to stay, always changing/leaving.”
  • “We are continually training new staff and never have enough cover for sickness or leave.”

Clause 6.4 of BNZ’s Collective Agreement reads:

The Bank is committed to ensuring that employees are able to balance their work and personal lives satisfactorily…   The Bank will monitor workloads to ensure that regular and/or excessive additional hours of work are not required.

The best way to for BNZ enforce its collective agreement commitment about workload in clause 6.4 (and also clauses 7.6 and 7.8) is to increase staffing.

(thanks to J L M for the photo)

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