Now is the time for Clyne to invest

Cameron ClyneThere has been a lot of news recently about BNZ’s new CEO, Cameron Clyne. He’s clearly out to make a mark, cutting and reorganising senior management roles and reopening the open plan office debate.

If, as the business commentators are suggesting, Clyne is using his time at the BNZ to position himself for the top job at BNZ’s parent company NAB, there are two ways to he can catch the attention of NAB’s board of directors. Reshuffling and restructuring management structures is one way and will certainly impress some business commentators in the media in the short term. The other way would be embarking on a long term investment strategy that raises staff levels, invests in quality and removes the pressure on staff to sell debt products rather than focus on customer service. This would be a more sustainable long term approach. Let’s hope that Clyne and NAB have time on their side.

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