BNZ statistics suggest understaffing

Kath BrownAccording to the BNZ’s Social Responsibility Report average employee turnover last year was 24.8% That means one in four people will leave the BNZ each year. In 2006 staff at BNZ took a cumulative 16,314 less days annual leave than they did the previous year. What’s happening?

The gossip went to ask BNZ Union Councillor, Kath Brown:

‘One reason would be that a lot of our banking advisors are not replaced during the time that they take their annual leave. So they’ll take annual leave, and where they used to take two weeks and come back and somebody would have filled in for them, they are now only taking one week because nobody fills in and they come back to an absolute mess and feel like they haven’t had a holiday.”

Kath also draw attention to the statistics on overtime:

“The report says that there is 72 % of us that work overtime at BNZ and only 47% at National Australia Bank. That to me raises questions. Is that because our work ethic here at BNZ is higher? Or is it because we have all just got to the stage that we know it is expected of us? Or is it because National Australia Bank has far higher staffing levels? Some of those questions would be nice to be answered wouldn’t they?”

MP3 Audio iconYou can listen to more of Kath’s interview with the Gossip here.


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