A Finsec team met with representatives of the BNZ this week to discuss staffing issues.
Finsec advocate Bella Pardoe said the meeting followed up on a number of action points. The bank provided further information on staffing methodologies and compared the results of their Employee Opinion Survey with Finsec’s survey of staff.
“Both parties committed to further work,” said Bella Pardoe. “Finsec are going to advise the bank of sites where staffing is in crisis and workloads are unacceptable, and give feedback on concerns from other sites.”
The bank also agreed to go back and discuss the issue of Industry Training for the banking sector, given that the other big banks are willing to enter into discussions. There will be further meetings to discuss staffing issues in the New Year.
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